Customer Support Specialist - Columbia, MD - Responsibilities include communicating case status with clients, gathering and organization of client documents, fielding client and potential client inbound phone calls.
  • Performing client touch phone calls
  • Scheduling client and client prospect meetings
  • Following up on required documents from clients
  • Assisting with processing of client files
Job Requirements
  • Candidates must have 2 years of experience in customer support or relations position
  • Knowledge of Microsoft Office
  • Experience with a Customer Relationship Management system like Salesforce.com, Zoho.com, etc. a plus